{"id":3626,"date":"2026-01-13T16:26:49","date_gmt":"2026-01-13T16:26:49","guid":{"rendered":"https:\/\/www.welsh-cottages.co.uk\/blog\/?p=3626"},"modified":"2026-01-20T15:39:03","modified_gmt":"2026-01-20T15:39:03","slug":"how-to-create-the-perfect-welcome-pack-for-your-holiday-let","status":"publish","type":"post","link":"https:\/\/www.welsh-cottages.co.uk\/blog\/how-to-create-the-perfect-welcome-pack-for-your-holiday-let","title":{"rendered":"How to Create the Perfect Holiday Let Welcome Pack"},"content":{"rendered":"<p data-start=\"429\" data-end=\"600\"><strong><span style=\"color: #598d9d;\">A great holiday experience starts from the moment guests arrive, and for self-catering stays, that first impression often comes down to your holiday let welcome pack.<\/span><\/strong><\/p>\n<p data-start=\"602\" data-end=\"876\">A well-thought-out holiday let welcome pack helps guests settle in quickly, feel confident in their surroundings, and enjoy a stress-free stay. It\u2019s also one of the simplest ways to elevate your guest experience, encourage positive reviews, and increase repeat bookings.<\/p>\n<p data-start=\"878\" data-end=\"1091\">Gone are the days of leaving a scrap of paper with the WiFi password. Today\u2019s guests expect clear information, local insight, and a few thoughtful touches that make your property feel welcoming and well cared for.<\/p>\n<p data-start=\"1093\" data-end=\"1263\"><em><strong>In this guide, we\u2019ll walk you through how to create the perfect holiday let welcome pack, with practical tips, ideas, and inspiration to help your property stand out&#8230;<\/strong><\/em><\/p>\n<hr \/>\n<h2>What is a Welcome Pack?<\/h2>\n<p>A holiday let welcome pack is much more than a set of instructions. It\u2019s a comprehensive guide designed to help guests feel at home from the moment they walk through the door.<\/p>\n<p data-start=\"1514\" data-end=\"1563\">At its core, a good holiday let welcome pack:<\/p>\n<ul>\n<li data-start=\"1514\" data-end=\"1563\">Answers common questions before guests need to ask<\/li>\n<li data-start=\"1514\" data-end=\"1563\">Reduces confusion around appliances and facilities<\/li>\n<li data-start=\"1514\" data-end=\"1563\">Helps guests make the most of the local area<\/li>\n<li data-start=\"1514\" data-end=\"1563\">Sets clear expectations for the stay<\/li>\n<li data-start=\"1514\" data-end=\"1563\">Starts a guests holiday positively<\/li>\n<\/ul>\n<h3>But why does it matter?<\/h3>\n<p style=\"text-align: left;\">Featuring in our guide on <a href=\"https:\/\/www.welsh-cottages.co.uk\/blog\/our-top-tips-to-make-your-holiday-let-stand-out-from-the-crowd\" target=\"_blank\" rel=\"noopener\"><em>Making Your Holiday Let Stand Out<\/em><\/a>, a holiday let welcome pack may seem simple, but it\u2019s often overlooked by new owners.<\/p>\n<p style=\"text-align: left;\">Arriving at a property and struggling with the heating or shower can quickly take the shine off a guest\u2019s break. A simple gesture \u2013 a pack of biscuits, some local treats, or even just milk ready for the morning \u2013 can make a big difference and start your guests\u2019 holiday off on the right foot.<\/p>\n<p data-start=\"689\" data-end=\"824\">The best welcome packs balance practical information with thoughtful extras, making your property memorable and helping it stand out. Helping to\u00a0boost reviews, encourage repeat bookings, and even inspire guests to share their stay on social media.<\/p>\n<p data-start=\"689\" data-end=\"824\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-4962\" src=\"https:\/\/www.welsh-cottages.co.uk\/blog\/wp-content\/uploads\/sites\/13\/2023\/03\/blog-22.png\" alt=\"Welcome pack example\" width=\"640\" height=\"427\" \/><\/p>\n<hr \/>\n<h2 data-start=\"2400\" data-end=\"2436\">1. Start With a Personal Welcome<\/h2>\n<p data-start=\"2438\" data-end=\"2630\">A short, friendly welcome message can make all the difference. Whether handwritten or printed, introducing yourself and welcoming guests to your property instantly creates a warmer experience.<\/p>\n<p data-start=\"2632\" data-end=\"2650\">You might include:<\/p>\n<ul>\n<li>Why you love the property or area<\/li>\n<li>Your contact details in case they need help<\/li>\n<li>A friendly \u201cwe hope you enjoy your stay\u201d message<\/li>\n<li>History of the property &#8211; before and after pictures<\/li>\n<\/ul>\n<div style=\"background-color: #f2f6f7; border-left: 4px solid #598d9d; padding: 14px 18px; margin: 20px 0;\">\n<p style=\"margin: 0;\">\ud83d\udca1 <strong>Top tip:<\/strong> Guests are far more likely to treat a property with care when they feel a personal connection with the owner.<\/p>\n<\/div>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-4966\" src=\"https:\/\/www.welsh-cottages.co.uk\/blog\/wp-content\/uploads\/sites\/13\/2023\/03\/blog-26.png\" alt=\"\" width=\"640\" height=\"427\" \/><\/p>\n<hr \/>\n<h2>2. Include Household Essentials<\/h2>\n<p data-start=\"2971\" data-end=\"3127\">A key part of any holiday let welcome pack is making everyday tasks easy. Clear instructions save guests time and prevent unnecessary calls or messages.<\/p>\n<p data-start=\"1136\" data-end=\"1157\">Be sure to include:<\/p>\n<ul>\n<li data-start=\"1160\" data-end=\"1214\">Appliance instructions (heating, boiler, cooker, TV)<\/li>\n<li data-start=\"1160\" data-end=\"1214\">WiFi details<\/li>\n<li data-start=\"1160\" data-end=\"1214\">Bin and recycling information<\/li>\n<li data-start=\"1160\" data-end=\"1214\">Location of fuse boxes and meters<\/li>\n<\/ul>\n<p data-start=\"1305\" data-end=\"1340\">Provide small essentials such as:<\/p>\n<ul>\n<li data-start=\"1343\" data-end=\"1409\">Dishwasher tablets, bin bags, washing-up liquid, cleaning cloths<\/li>\n<li data-start=\"1343\" data-end=\"1409\">Salt, pepper, tea bags, sugar \u2014 little touches make a big difference<\/li>\n<li data-start=\"1343\" data-end=\"1409\">Spare batteries, light bulbs, or matches for candles\/log burners<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-medium wp-image-4518\" src=\"https:\/\/www.welsh-cottages.co.uk\/blog\/wp-content\/uploads\/sites\/13\/2025\/07\/Untitled-design-10-640x427.png\" alt=\"\" width=\"640\" height=\"427\" srcset=\"https:\/\/www.welsh-cottages.co.uk\/blog\/wp-content\/uploads\/sites\/13\/2025\/07\/Untitled-design-10-640x427.png 640w, https:\/\/www.welsh-cottages.co.uk\/blog\/wp-content\/uploads\/sites\/13\/2025\/07\/Untitled-design-10-1024x683.png 1024w, https:\/\/www.welsh-cottages.co.uk\/blog\/wp-content\/uploads\/sites\/13\/2025\/07\/Untitled-design-10-768x512.png 768w, https:\/\/www.welsh-cottages.co.uk\/blog\/wp-content\/uploads\/sites\/13\/2025\/07\/Untitled-design-10-1536x1025.png 1536w, https:\/\/www.welsh-cottages.co.uk\/blog\/wp-content\/uploads\/sites\/13\/2025\/07\/Untitled-design-10.png 2000w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<hr \/>\n<h2>3. Share Local Knowledge and Recommendations<\/h2>\n<p data-start=\"3532\" data-end=\"3665\">Guests go on holiday to explore the area, so your holiday let welcome pack is the perfect place to showcase local highlights.<\/p>\n<p data-start=\"3667\" data-end=\"3683\">Consider adding:<\/p>\n<ul>\n<li data-start=\"3686\" data-end=\"3719\">Favourite restaurants and caf\u00e9s<\/li>\n<li data-start=\"3686\" data-end=\"3719\">Things to do nearby<\/li>\n<li data-start=\"3686\" data-end=\"3719\">Walks, beaches, or attractions<\/li>\n<li data-start=\"3686\" data-end=\"3719\">Public transport and taxi information<\/li>\n<li data-start=\"3686\" data-end=\"3719\">Hidden gems or your favourite places<\/li>\n<li data-start=\"3686\" data-end=\"3719\">Taxi numbers, public transport, or car hire info<\/li>\n<\/ul>\n<div style=\"background-color: #f2f6f7; border-left: 4px solid #598d9d; padding: 14px 18px; margin: 20px 0;\">\n<p style=\"margin: 0;\">\ud83d\udca1 <strong>Top tip:<\/strong> Linking to helpful blog content, such as a local activity guide or something like <a href=\"https:\/\/www.welsh-cottages.co.uk\/blog\/coasteering-pembrokeshire\" target=\"_blank\" rel=\"noopener\"><em data-start=\"3905\" data-end=\"3935\">Coasteering in Pembrokeshire<\/em><\/a> \u2014 allows guests to plan their days with ease while reinforcing your expertise as a local host.<\/p>\n<\/div>\n<h4><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2858 size-full\" src=\"https:\/\/www.welsh-cottages.co.uk\/blog\/wp-content\/uploads\/sites\/13\/2022\/03\/Group-Coasteering.png\" alt=\"A child jumping into the sea during a coasteering experience\" width=\"640\" height=\"427\" \/><\/h4>\n<hr \/>\n<h2>4. Add a Taste of the Local Area<\/h2>\n<p data-start=\"4075\" data-end=\"4193\">Including local produce is a lovely way to elevate your holiday let welcome pack and give guests a sense of place.<\/p>\n<p data-start=\"4195\" data-end=\"4217\">Popular ideas include:<\/p>\n<ul>\n<li data-start=\"4195\" data-end=\"4217\">Local bread, jams, or honey<\/li>\n<li data-start=\"4195\" data-end=\"4217\">Welsh cakes or biscuits<\/li>\n<li data-start=\"4195\" data-end=\"4217\">A small selection of locally sourced snacks<\/li>\n<\/ul>\n<p data-start=\"4327\" data-end=\"4447\">You can also point guests towards nearby farm shops, bakeries, or markets where they can pick up more during their stay.<\/p>\n<p data-start=\"4327\" data-end=\"4447\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4964\" src=\"https:\/\/www.welsh-cottages.co.uk\/blog\/wp-content\/uploads\/sites\/13\/2023\/03\/blog-24.png\" alt=\"Example Welcome Pack\" width=\"640\" height=\"427\" \/><\/p>\n<hr \/>\n<h2 data-start=\"4454\" data-end=\"4511\">5. Set Clear Expectations With a Do\u2019s and Don\u2019ts List<\/h2>\n<p data-start=\"4513\" data-end=\"4689\">While most guests are respectful, it\u2019s important to set boundaries clearly. A simple \u201chouse rules\u201d section in your holiday let welcome pack helps prevent misunderstandings.<\/p>\n<p data-start=\"4691\" data-end=\"4708\">This might cover:<\/p>\n<ul>\n<li>Noise considerations<\/li>\n<li>Pet policies<\/li>\n<li>Parking arrangements<\/li>\n<li>Use of outdoor areas or shared spaces<\/li>\n<\/ul>\n<div style=\"background-color: #f2f6f7; border-left: 4px solid #598d9d; padding: 14px 18px; margin: 20px 0;\">\n<p style=\"margin: 0;\">\ud83d\udca1 <strong>Top tip:<\/strong> Present rules positively (\u201cPlease keep pets off the sofa\u201d) rather than as strict prohibitions \u2014 it feels friendlier.<\/p>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4963\" src=\"https:\/\/www.welsh-cottages.co.uk\/blog\/wp-content\/uploads\/sites\/13\/2023\/03\/blog-23.png\" alt=\"Example of Welcome Pack\" width=\"640\" height=\"427\" \/><\/p>\n<hr \/>\n<h2 data-start=\"4962\" data-end=\"4988\">6. Plan for Rainy Days<\/h2>\n<p>Let\u2019s face it \u2013 in the UK, there\u2019s always a chance of rain, no matter the season! Keep guests entertained on those dreary days by offering some indoor activities in your holiday let welcome pack.<\/p>\n<p>Board games, puzzles, and Netflix access are great additions. Including local takeaway menus is also a nice touch, giving guests the option for a cosy night in.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4906\" src=\"https:\/\/www.welsh-cottages.co.uk\/blog\/wp-content\/uploads\/sites\/13\/2025\/12\/8.png\" alt=\"\" width=\"640\" height=\"427\" \/><\/p>\n<hr \/>\n<h2>7. Small Gifts for Extra Comfort<\/h2>\n<p>A small, thoughtful gift can make a big impact. Bara brith, Welsh cakes or eggs from the farm can be a lovely welcome treat and also add a personal touch. These small touches show that you care about your guests&#8217; comfort and well-being.<\/p>\n<p data-start=\"5723\" data-end=\"5811\">These small touches often feature in reviews and help guests remember their stay fondly.<\/p>\n<div style=\"background-color: #f2f6f7; border-left: 4px solid #598d9d; padding: 14px 18px; margin: 20px 0;\">\n<p style=\"margin: 0;\">\ud83d\udca1 <strong>Top tip:<\/strong> Seasonal treats like mince pies at Christmas and chocolate eggs at Easter add a festive touch.<\/p>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4917\" src=\"https:\/\/www.welsh-cottages.co.uk\/blog\/wp-content\/uploads\/sites\/13\/2025\/12\/blog-18.png\" alt=\"\" width=\"640\" height=\"427\" \/><\/p>\n<hr \/>\n<h2 data-start=\"5818\" data-end=\"5864\">8. Highlight Your Property\u2019s Best Features<\/h2>\n<p data-start=\"5866\" data-end=\"5972\">Your holiday let welcome pack is also a great place to remind guests what makes your property special.<\/p>\n<p data-start=\"5974\" data-end=\"6009\">Make sure guests know how to enjoy:<\/p>\n<ul>\n<li data-start=\"6012\" data-end=\"6040\">Hot tubs, pools, or saunas<\/li>\n<li data-start=\"6012\" data-end=\"6040\">Log burners or BBQs<\/li>\n<li data-start=\"6012\" data-end=\"6040\">Games rooms or outdoor spaces<\/li>\n<li data-start=\"6012\" data-end=\"6040\">Smart TVs, sound systems, or gyms<\/li>\n<\/ul>\n<p data-start=\"6138\" data-end=\"6246\">Clear instructions help guests get the most out of these features \u2014 and reduce the risk of damage or misuse.<\/p>\n<div style=\"background-color: #f2f6f7; border-left: 4px solid #598d9d; padding: 14px 18px; margin: 20px 0;\">\n<p style=\"margin: 0;\">\ud83d\udca1 <strong>Top tip: <\/strong>Include illustrated instructions, safety tips, or a \u201chow to use it\u201d section for appliances or tech \u2014 this prevents frustration and potential damage.<\/p>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4910\" src=\"https:\/\/www.welsh-cottages.co.uk\/blog\/wp-content\/uploads\/sites\/13\/2025\/12\/14.png\" alt=\"Hot Tub\" width=\"640\" height=\"427\" \/><\/p>\n<hr \/>\n<h2 data-start=\"6138\" data-end=\"6246\">9. Pet Friendly Touches<\/h2>\n<p data-start=\"6138\" data-end=\"6246\">If you welcome pets, consider adding dog treats or a small toy for furry guests. These could include:<\/p>\n<ul>\n<li data-start=\"6138\" data-end=\"6246\">Dog treats<\/li>\n<li data-start=\"6138\" data-end=\"6246\">Toys<\/li>\n<li data-start=\"6138\" data-end=\"6246\">Bowls, mats, blankets, towels<\/li>\n<\/ul>\n<p data-start=\"6138\" data-end=\"6246\">Many guests travel with their pets and will appreciate the gesture.<\/p>\n<p data-start=\"6138\" data-end=\"6246\">You could even use our <em><a href=\"https:\/\/www.welsh-cottages.co.uk\/blog\/dog-friendly-beaches-in-pembrokeshire\">Dog Friendly Beaches in Pembrokeshire<\/a> <\/em>guide to help guests find their nearest dog friendly beach!<\/p>\n<p data-start=\"6138\" data-end=\"6246\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4965\" src=\"https:\/\/www.welsh-cottages.co.uk\/blog\/wp-content\/uploads\/sites\/13\/2023\/03\/blog-25.png\" alt=\"Dog treats\" width=\"640\" height=\"427\" \/><\/p>\n<hr \/>\n<h2 data-start=\"6138\" data-end=\"6246\">10. Emergency Information<\/h2>\n<p data-start=\"4835\" data-end=\"4876\">Always include local emergency numbers:<\/p>\n<ul>\n<li data-start=\"4879\" data-end=\"4915\">Doctors, pharmacies, and hospitals<\/li>\n<li data-start=\"4879\" data-end=\"4915\">Local police or fire services<\/li>\n<li data-start=\"4879\" data-end=\"4915\">Your own contact details<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4967\" src=\"https:\/\/www.welsh-cottages.co.uk\/blog\/wp-content\/uploads\/sites\/13\/2023\/03\/blog-27.png\" alt=\"WELCOME PACK\" width=\"640\" height=\"427\" \/><\/p>\n<hr \/>\n<h2 data-start=\"6138\" data-end=\"6246\">11. <strong>Waste and Recycling Info<\/strong><\/h2>\n<p data-start=\"5157\" data-end=\"5202\">Help guests dispose of rubbish responsibly:<\/p>\n<ul>\n<li data-start=\"5205\" data-end=\"5240\">Bin locations and collection days<\/li>\n<li data-start=\"5205\" data-end=\"5240\">Recycling rules for bottles, paper, and food waste<\/li>\n<li data-start=\"5205\" data-end=\"5240\">Local tips for hazardous items (batteries, light bulbs)<\/li>\n<\/ul>\n<p>For more information about managing waste responsibly, head to our guide <em><a href=\"https:\/\/www.welsh-cottages.co.uk\/blog\/how-to-manage-waste-in-your-wales-holiday-let\" target=\"_blank\" rel=\"noopener\">How to Manage Waste in Your Holiday Let<\/a><\/em>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4545\" src=\"https:\/\/www.welsh-cottages.co.uk\/blog\/wp-content\/uploads\/sites\/13\/2025\/08\/7.png\" alt=\"\" width=\"640\" height=\"427\" \/><\/p>\n<hr \/>\n<h2>Why a Thoughtful Welcome Pack Matters<\/h2>\n<p>A well-designed welcome pack for holiday homes does more than just provide useful information. It sets the tone for the entire stay, making guests feel cared for and appreciated. It also provides practical solutions, such as local transport details or emergency contacts, which can make a world of difference in an unfamiliar setting.<\/p>\n<p>Adding extra touches, such as a small gift or some local goodies, elevates the experience and shows your guests that you\u2019ve gone the extra mile.<\/p>\n<p data-start=\"7169\" data-end=\"7220\">Looking for more practical tips? Head to our helpful guide to <a href=\"https:\/\/www.welsh-cottages.co.uk\/blog\/a-guide-to-running-a-successful-holiday-let-business-in-wales\" target=\"_blank\" rel=\"noopener\"><em>Running a Successful Holiday Let Business.<\/em><\/a><\/p>\n<p><strong>If you\u2019d like help creating a professional holiday let welcome pack or improving your overall guest experience, complete the form below to request contact from our team. You\u2019ll also receive a copy of our FREE Owner Guide, packed with practical advice to help your holiday let succeed from day one.<\/strong><\/p>\n<div style=\"margin-top: -25px; margin-bottom: 20px;\"><script type=\"text\/javascript\" src=\"https:\/\/sykescottages.jotform.com\/jsform\/253063706513957\"><\/script><\/div>\n","protected":false},"excerpt":{"rendered":"<p>A great holiday experience starts from the moment guests arrive, and for self-catering stays, that first impression often comes down to your holiday let welcome pack. A well-thought-out holiday let welcome pack helps guests settle in quickly, feel confident in their surroundings, and enjoy a stress-free stay. It\u2019s also one of the simplest ways to [&hellip;]<\/p>\n","protected":false},"author":189,"featured_media":4917,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1537],"tags":[],"class_list":["post-3626","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-owner"],"_links":{"self":[{"href":"https:\/\/www.welsh-cottages.co.uk\/blog\/wp-json\/wp\/v2\/posts\/3626","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.welsh-cottages.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.welsh-cottages.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.welsh-cottages.co.uk\/blog\/wp-json\/wp\/v2\/users\/189"}],"replies":[{"embeddable":true,"href":"https:\/\/www.welsh-cottages.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=3626"}],"version-history":[{"count":37,"href":"https:\/\/www.welsh-cottages.co.uk\/blog\/wp-json\/wp\/v2\/posts\/3626\/revisions"}],"predecessor-version":[{"id":4985,"href":"https:\/\/www.welsh-cottages.co.uk\/blog\/wp-json\/wp\/v2\/posts\/3626\/revisions\/4985"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.welsh-cottages.co.uk\/blog\/wp-json\/wp\/v2\/media\/4917"}],"wp:attachment":[{"href":"https:\/\/www.welsh-cottages.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=3626"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.welsh-cottages.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=3626"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.welsh-cottages.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=3626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}