“Have booked before with Sykes and think we have been very spoilt with the accomodation we have previously stayed in.”
Ffynnonlwyd Cottage itself was adequate, however, I do feel the bathroom was in need of some TLC. Realised on reflection that no photo was available of the shower and when we stayed here, we understand why. The shower itself was actually very good and powerful but the enclosure was very small and a little run down. I am of a large build and did struggle getting in and out, even my partner with a smaller frame still found this a little restricting in space. There is so much room in the bathroom to make something so much better than what is available.
The bedding was very simple and did have a couple of stains on as did a couple of the towels. A few cobwebs which always makes me on edge when staying at an property however the kitchen was spotless.
The hottub was the main reason for booking as we always like to relax in one after a good days walking. We couldnt fault this. Hot and well maintained , just a shame we couldnt use it after our very long journey on arrival.
Someone already mentioned the steps to the garden and I agree they are extremely slippery as was the decking, some parts covered in algae. Although after coming back on our second day,we noticed the steps had been washed and the decking had been attempted to be cleaned also.
The finer detail and little touches which could have made such a difference was lacking.A small welcome basket with tea coffee and sugar was provided but just my personal opinion,Condiments would have been a little touch that could have been available at the cottage. There is no salt or pepper.
There was a small bin in the bathroom but no liner or any type of small bags that ladies need to have available . The plumbing and toilet is on a macerator so you could not flush certain things so these sanitary bags would have been extremely helpful and handy.
We sadly never got to light the log fire as there was nothing there to light the fire and we wasnt met by the owner until he said hello on our last day as we were leaving. I guess we could have knocked at the house to ask for some fire lighters.
All that being said, we had a lovely break away and enjoyed our stay in Wales. The cottage is ideally situated to visit some beautiful places.
Thank you for your comments. The bathroom and shower will be the next renovation at Ffynnonlwyd
cottage during the winter period - a new shower unit will be fitted.
The current bathroom has not had any issues and is clean and tidy at all
times. We have not purposely left the shower off the pictures
and find this comment somewhat insulting. We will look to add a picture
asap.
The bedding is not simple - it is white in colour and practical for
cleaning etc. We check the laundry every week and take out anything that may
have a stain. We apologise if there was a stain however we are surprised
as this is checked thoroughly.
Cobwebs are also removed by the cleaner and double checked by the owner
each week - cobwebs can return overnight especially out in the
coutryside as we are. Farms and the countryside generally have more
flies etc and where there are flies we normally get Spiders.
The Hot Tub is cleaned and emptied between guests and we inform the
guest that the hot tub will be ready by 12 noon the following day. We do
not have
the facility to fill with hot water at present but this will be possible
next season.
The steps and decking/surround around Hot Tub is cleaned with Hot Water
and detergent every week as part of the Hot Tub cleaning process and
this was
done before the guest arrived and not a day afterwards as indicated
below. When wet, all steps can be slippery there are signs indicating
this. The decking area
was cleaned throroughly before the guest arrived.
In most situations the guest are very happy with the welcome pack.
Condiments such as salt and pepper were discontinued due to Covid rules
but could be
re-introduced now.
Regarding the bin in the bathroom, thank you for drawing this to our attention, this was a mistake and will be corrected for the future.
Logs and kindling are provided - we accept that the fire lighters may
not have been present.
_*We apologise for not carrying out the meet and greet however due to
commitments the time had passed rapidly during a busy week.
*_
_*We are always available nearby for any queries and if the guests need
anything. Just ask.*_
_*
Property Owner
