“The cottage was lovely, clean and comfortable and the owner was helpful putting things right as necessary.”
What let the cottage down was the basics not being available. No hand wash in the kitchen, the tiniest amount of washing up liquid, not one dishwasher tablet, no fire starter pack, one solitary toilet roll, the smallest welcome pack we have ever experienced, 2 tea bags, 2 instant coffee sachets, pint milk - welsh cakes were appreciated though, no spare bin bags, resolved, no hot tub towels, resolved, no washing line or clothes maiden, resolved. We don't expect all inclusive and we bring provisions it did feel that the basics were skimped on. The lack of a visitors book was a real shame, as they can be so helpful with previous visitors recommendations. There is an information pack however it is out of date. We went to a market detailed in there to find is ceased trading a year ago and the farm shop has very little there not worth the drive. Some of the places recommended are a long way from the cottage. As previous visitors have mentioned, the bathroom can become smelly at times, the lack of net curtains in the bedroom creates a lack of privacy. The hot tub recommended temperature of 34 degrees creates a luke warm tub and is nowhere near hot enough. We have rented several properties with hot tubs and have never encountered this. It should be declared on the listing, I would not book a cottage that insisted on this. Again, this felt like a cost cutting exercise. Overall, an absolutely lovely property and the owner was helpful. We had a lovely time staying there, just needs a bit more attention to visitors' needs.
Thank you for your feedback about our cottage and are delighted that you enjoyed our stay and found the property clean and comfortable.
We have now had a new updated information folder for the cottage for the season.
Welcome pack has a hand wash in the bathroom, dishwasher tablet and washing up liquid in kitchen and coffee, tea and welsh cakes. We will now improve the pack for the rest of the season.
Hot tub is set at an average of 35/36 degrees for families, Guests are welcome to control the Temperature for their own needs.
Property Owner
