2 Primrose Cottage

Cottage is so neglected, needs a complete overhaul.

Just looks shabby. Needs a deep clean, not just clean where you can see. Garden is a complete jungle, completely let go. If it wasn't for the fact we had an ill baby who needed to go back and for to Tenby for gp appointments, would have asked to be moved. First time that we have been disappointed with a Sykes cottage.

It’s a lovely home from home.

We really enjoyed our stay. It was clean and comfortable. Accommodated an early check in for us. It’s quite a hill to reach the estate but this is advised upon booking. The blinds in the kitchen and the blinds on the little window in the living room were broken unfortunately, but not a major issue. As I understand the property is having a refurb at the end of season, anyway from speaking to owner who advised me. The garden does need sprucing up and tidying away of the dead plants. It is such a lovely little enclosed garden that could be so much more with a little tidying. I did a little of weeding and tidying up which I didn’t mind doing at all on a quiet sunny afternoon, but as I said in the guest book people don’t come to sit the garden all holiday.

Only issue was that the back garden needed to be tidied up a little.

Access to the washing line was not easy. Everything else was good. A nice pretty property.

Lovely little cottage in a great area.

We really enjoyed our stay .

House was in need of a deep clean inside and out.

The garden was a jungle and needed a serious tidy up. The rotary dryer is in a dangerous position at the top of some difficult steps. In the kitchen, by the door the trim is a trip hazard. The hot water tap needs a new washer. The shower head is loose. The walk back from the beach is very steep. We noted that these comments have been recorded before, but have not been acted upon. The house suited our needs, but we would not recommend it in its current condition. SORRY

Property could do with a freshen up.

A welcome pack would be nice. Complete change of the bedding as the mattress covers were badly stained. Having stopped at quite a few Sykes Cottages this has to have been let down in comparison. Beautiful location. I would certainly book Saundersfoot again but maybe not Primrose cottage.

As a lot of other people had mentioned ( but not acted on) the place is dated but adequate.

We only wanted a bolt hole so it did what we wanted it for. However, there are issues which I feel needs to be addressed urgently. The shower is either scolding hot or freezing cold, it didn’t stay upright in the holder which meant you had to hold the shower to wash. I think this would be a massive problem should a child get on there unknowingly. Two of the lights on the cooker didn’t work! The pillows are REALLY dated as are the sheets and towels, they were clean but dingy and if you’re putting out white towels they need to be white! My friend said that the double bed was very uncomfortable ( again something that had been mentioned in the past). The comments book was completely full so we couldn’t leave ours. It would have been nice to be able to leave notes for people who follow. Where to eat, what shops and pubs we ate at but were unable to do so. This is not as I would have liked to leave our message but I looked at the cost for the summer and the asking price is very expensive for the condition of the home.

Lovely stay, perfect home away from home in a town i love.

Warm and very functional holiday place. Prompt response to an issue that was quickly resolved. I did do a little cleaning of a lot of cobwebs/plates/cutlery but then it was a winter visit and was informed noone had been in property since new year, so likely reason for so many. Other than that perfect for the price range. I would bring a pair of slippers next time, but that's me used to living in a carpeted flat rather than hard floors, not a criticism as easier to kerp clean with a four legged pal. Lovely walks to the beach, yes hills but not that bad when you take woodland paths. Beautiful area as always.

The cottage was clean and warm and nicely decorated with some lovely seaside pictures.

Water always hot. Like previous feedback the sofa was uncomfortable but double bed and pillows were nice and firm. Good size bedrooms. The light wasn't working in the bathroom but after contacting the owners this was fixed a few days later. Some polite suggestions A small welcome basket would of been nice. Baking sheets/trays would of be good as only one large deep baking tray. A dishwasher instead of a washing machine?? A spatula Decent kitchen scissors. There was some with flowers on but more suitable for cutting paper. Lots of plates/cups glasses other utensils and cutlery etc which was good as don't want to spend your holiday always washing up!! Appreciate the cottage was dog friendly. Good base for Saundersfoot, Tenby, Haverford West, Fishguard, Carmathen. Thank you for a good stay at Primrose cottage.

It's a lovely place to stay.

Had a few issues, utensils are not good need replacing, bowls got cracks in them, microwave rusty so wouldn't use it. Positive side it is a lovely cottage to stay

The cottage is set in a quiet cul-de-sac and perfectly positioned for Saundersfoot and Tenby.

It is an ideal size for 2-4 people and of course dog friendly. The welcome pack of milk, biscuits and chocolate was much appreciated. The potential for it being an ideal holiday home is great. the seaside decor and pictures etc are wonderful. There were plenty of towels provided. However there were several things which were very disappointing for the price we paid. The double bedroom bed linen was old and bobbly and smelt sour. The fitted sheet did not stretch over the mattress fully and came half way down the sides. We didn't use the double bed but I am sure the bottom sheet would have been in a heap in the middle by morning. The light switch in the double bedroom was broken. There was a table lamp. The ceiling light socket was broken in the twin bedroom but again there was a table lamp. The bed linen in there was really nice. The shower head would not stay up and repeatedly flopped down so that the shower ran down the corner of the bath and not into the bath to enable standing under it. The sofa in the lounge was so worn and uncomfortable and seemed to be missing the original back cushions. There were several scatter cushions but it was not possible to sit back comfortably and have your legs bent and feet on the floor. The vertical blinds on the lounge window were broken. We were not able to recycle as the bags did not seem to correlate with the list in the kitchen. There was one black bin bag in the kitchen bin. The outside bin and recycling boxes and bags had been put as a sort of barricade at the bottom of the steps up to the washing line, presumably by a previous guest. This may possibly have been because the back top fence of the garden had a slat of the fence which had come out and was lying on the floor. The gap was wide enough for our little dog to get through but we watched him when he was in the garden and didn't let him go up there. There were no dog hairs or signs of a dog being there which was very good. The cottage could be really good with some TLC and freshening up and maintenance on the broken items.

Primrose cottage is located down a quiet cul-de-sac a few minutes drive from an 'A road', ideal for exploring Pembrokeshire and Carmarthenshire.

The cottage itself is kept clean and tidy with everything you need for cooking holiday meals, the bedrooms both have roller blinds and curtains for a restful sleep, the garden has a table and chairs for relaxing in. Walking down to the front takes about 15-20mins where there's several places to get food and bars to have a drink, there's a Tesco express and a Spar to get the essential. There's also several carparks around the pretty harbour and beaches, the nearest beach allows dogs all year.

House was good but the garden and patio could do with alot of tidying up

Nice cottage in a great location but cottage is in need of some serious TLC living room was nice,microwave in kitchen was all rusting inside quite dangerous I'd say.

Rusty garden furniture and overgrown bushes in garden .upstairs bedding was very bobbly in need of replacing carpets weren't very clean but I realise if you are allowed dogs in the property this can't always be helped , shame really as it could be made really nice.

Lovely comfortable little house , with some lovely pictures etc .

Unfortunately it’s a bit Shabby and is in need of a good Clean and decorated . The garden needs clearing and furniture very rusty . We managed ok but I did clean when we got there .

We enjoyed our stay.

We were disappointed we couldn't watch any of the DVDs in the lounge as this would have been nicer for us as a family. We did enjoy playing the games that were provided, however there was a lot of dust on some of the boxes. Despite this, the rest of the cottage was clean and tidy and well maintained. The location was very handy just off the A478 to get us around other parts of Pembrokeshire. The weather wasn't nice enough to use the garden, but it seemed pleasant enough had it been warmer.

I don't nomally do negative reviews however i feel this one is needed.

We recently stayed at this property and was really dissapointed as the listing didn't fully reflect the propoerty, there is so much potential, the beach theme decor was nice, the house is a good size and a good location however there are a number of issues which let this property down. Door Handle was coming off the patio door Faulty light switch in the main double bedroom Mould growing in the living room/dining area Chair fabric coming off the dining chairs Dirty curtains in the living room Dirty cushions in the living room Patio is heavily moss covered and extremely slippy Patio furniture rusty and covered in moss & unusable Unwelcoming bright yellow signage on entering the property & considering it is a dog friendly property this didn't really feel welcoming. A Ring door bell on the property, not advertised on the listing & made us feel very uncomfortable throughout the stay especially as it lit up everytime we entered and left the house, which meant the owners were watching us on live view everytime. 1 day into the holiday, someone was banging on the door at 9am asking whether we are vacating. No blind or curtain on the landing window 4 light bulbs not working in the living room Considering the cost of this property especially in peak season i would expect there to be minimal issues. There was to much to raise during our stay and we didn't want to spend the week waiting for repairs etc to be made as it would have caused a major distruption to our break so we raised them at the end of our holiday. Unfortunately as the owners are unwilling to discuss the issues so this is not a property we would be looking to book again.

Unable to use the television as it needed a PIN number which we did not have.

Property is ideal for a small family with little children.

not really big enough for a family of 3 adults and dog

Feedback and images requested by Sykes Cottage already provided no response to date most complaints in the reviews are still very much valid and have not been rectified, a lovely house with so much potential but cleanliness, safety and maintenance is clearly not a priority for Landlord or letting agency.

The inside is satisfactory and more or less mirrors the description of the property,,the outside is a mess spent 2 hours on first day of out stay weeding & cleaning the green slime on windows patio table and window frames !

!! Obviously hasn’t been cleaned in years if ever .

Fabulous house, i love the beach theme throughout.

Good location. Only 15 min walk to the beach and the shops down hill. Really lovely stay. Definitely would like to go back again in the future.

Great location but property in dedperate need of a deep clean and redecoration.

Bathroom mould and dirty carpet on stairs particularly need looking at. Airer in garden has dropped to bits and there's no alternative clothes airer in the house which made drying wet swimwear a nightmare

We enjoyed a great week in Saundersfoot at Primrose Cottage even though the weather was a bit mixed.

The house was quite cosy and we really liked the quirky seaside art around the place. The garden seemed secure enough for our dog to wander. It's nicely laid out and with some serious pruning it could be delightful. We left a note in the Guest Book of three short-to-long dogs walks from the front door (1) to Norwegian Woods, (2) to a woodland and stream walk into Saundersfoot and (3) to Glen Beach. This cottage is a solid 4-star and with a little TLC is could easily be a 5-star. We agree with a whole string of guests' comments in the book: that the frying pan and saucepans urgently need replacing and the bathroom floor desperately needs new vinyl. There is an excellent collection of books, games and DVDs. We would have preferred the DVD/TV to be in the living room instead of one bedroom. We would certainly consider coming to stay again. Thank you.

We had a fantastic week at this property and fell in love with Saundersfoot, Wiseman's Bridge and the surrounding area.

The property itself was fine for our needs especially as we had our dog with us. The coffee, milk and Welsh cakes were very welcome after our 5 hour journey to get there. The garden is usable but really does need some time and money spending on it as it's a bit overgrown to say the least. The hydrangeas at the front are beautiful but definitely need cutting back as they are a hindrance when entering and leaving the property. These are minor things that could be fixed quite easily but would make a big difference. The shower is a bit of a pain as it's directly over the non tap end of the bath (the sloped end) which made it difficult to stand up under the shower but we managed. The recycling was a bit confusing and there were no black or orange bin bags under the sink as stated in the recycling instructions. We did our best under the circumstances. Having said all of the above, we would return here as we felt it was a good price for the location and we had a fantastic week. Thank you :0)

We had a lovely stay.

The accommodation is in a great location, spacious and comfortable with everything you need for a weeks stay. The welcome pack of coffee, Welsh Cakes and chocolate is a nice touch after a long journey. The property could be cleaner, however more touchable surfaces were fine and to be honest as the property is pet friendly, perfect is not expected and can just be stressful! One thing I would say is the hover head doesn’t attach to the hover properly and this should be fixed to help guests with the cleaning as again it’s a pet friendly property so can get hairy. The garden is a lovely space but does need a good tidy up. Again not a massive issue as it’s a short walk to town so this enclosed space is just fine to let dogs out when needed. Overall we would stay again as the property is good value for the area and has everything needed for a holiday with pets.

House requires a good thorough clean and upgrade.

Carpets need replacing, kitchen updating..windows need cleaning outside. Rear garden area is a disgrace and unusable. Patio furniture needs replacing once the patio is usable!!

Lovely property.

Very comfy beds.Garden could do with a bit of a trim back.Frying pan needs replacing.Loved the quiet location.Would definitely come back.

Had a lovely relaxing week at Primrose Cottage.

Quiet location just a mile from Saundersfoot village. Warm and comfortable with everything you could need to hand. Looking forward to our next stay in a few weeks time

Few niggles garden in need of work entrance to kitchen floor front door lock apart fabulous

We got confused with the bins on what to put in to them.

Your neighbours are very nice we got on with them all. We all really enjoyed our selves a lot especially our 2 dogs Joey & Willow, they loved having a garden to play in. We would love to come back to stay with you again.

Not sure how this was rated 4 star!

Not even a pint of milk or teabag on arrival. No basics provided, ie washing up liquid, salt pepper etc. lipstick on mugs in cupboard. Whole place in need of refurbishment or at least a decent clean. Outside area was very unkempt, weeds, green patio, overgrown. Mats front and back were clogged with dirt. Saundersfoot is a lovely area, but I would look elsewhere for a more comfortable stay.

Lovely little house in a quiet cul de sac with friendly neighbours .

Cottage was clean and good wifi as be aware in certain parts of the house no phone signal. Saundersfoot a hidden gem on the Pembroke coast line , be aware very steep walk down to town so pushing prams etc back up a hard job but parking in town free after 6.

Everything was as described.

Just needs an updating of the information pack, as recycling and rubbish disposal information as contradictory. Even struggled to find bin day information on the council website. Also the laundry information was contradictory as some information said to leave bedding and towels in the bath, the other said in the bags provided however, there were no bags provided. All it needs is a simple updating of information. A lovely stay.

We used the property as a base mainly so fortunately we were only there in the evenings.

The house was disappointing for the price. It definitely needs an injection of love and time to bring it up to an acceptable standard. The house was tidy but not clean - there was sand on the floor from previous occupants and it is generally a little grubby around the edges. The flooring in the kitchen is broken, there is mould on the frame at the patio door, the stair carpet is threadbare in parts, the carpets are stained, the bathroom flooring is poorly fitted, old and grubby. The garden was strewn with garden rubbish and was completely overgrown, so much so that the laurel hedging is extending across half of the patio window. There were instructions to strip the bedding and put in bags provided - but there were no bags. The check-in time of 5pm and check-out time of 9am took a huge chunk out of two days - supposedly for extended cleaning because of COVID but this was not apparent. It wouldn’t take much to bring it up to an acceptable standard…I wouldn’t stay again unless these points were addressed.

The property was in a great location and ideal for a Saundersfoot staycation.

It was clean, tidy and had ample space. HOWEVER, we booked the dog friendly accommodation because it seemed safe and secure for a dog. This was not the case, we were phoned on the day of our arrival by the owners stating that the garden gate was broken and they had only just been made aware of the issue and informed us that we could prop items against it to prevent our dog escaping. They stated that the workmen would be coming Monday (during our stay) to fix the issue. They seemed nice enough on the phone and these things happen so all I asked for was to be told roughly when the workmen were coming to fix the gate and to be kept updated with any changes. On arrival, the gate was completely off it’s hinges so rather than lean things against it we essentially had to block off the area with bins etc. We then looked in the visitors book only to find the broken gate had already been mentioned as an issue by visitors months previously. On Monday when it was supposed to be fixed and us informed of a time for the same, we received no contact and nobody arrived. Spent the whole time at the accommodation watching the dog between the unsecured fence, rubble in the garden etc. Very disappointed as just wanted to relax knowing the dog was safe. The house was let down by the garden and lack of communication from the owners.

Excellent location.

Disappointed that we had to shop for essentials such as loo roll when we arrived. Hand soap needed topping up. Would have brought it if we had known. Clarity needed in which bags to place laundry as we could not find any bags apart from bin bags which we used. We enjoyed our relaxing stay and would stay at the cottage again.

Wonderful long weekend break.

Cottage well equipped, clean & tidy. The Area was very quiet which was great for a good nights sleep with no interruptions. Would recommend to a small family. Looking to book again in the warmer weather.

Kitchen utensils need updating bathroom radiator is leaking.

The double bed mattress needs replacing . It’s a lovely little holiday let and I would use it again but it just needs a little TLC xx I wouldn’t recommend this cottage to anyone with walking difficulties as the walk down to the village is very steep and would be quite hard for a family with a pushchair it does take longer than 19 min x

The accommodation was not at all clean.

I have already spoken to one of your agents about it and indeed he owners. We had to just get on with it as obviously had no other option but to stay, definitely overpriced and we will most definitely will not be returning to this holiday let. Saundersfoot itself was amazing as ever! We are regular visitors to the area, it was just the filthy accommodation that let it down for us. If I were letting out that property I would be embarrassed as to the state we found it. In fact we left Friday night instead of Saturday because we couldn’t bear to stay there any longer. I informed the owners of this.

When we arrived we were unable to gain access as the number to the key safe had been changed and we hadn't been notified.

The contact number was a recorded message and if it hadn't been for a neighbour who knew who to contact we would have been stranded..

Really comfortable little cottage with an enclosed garden which is really handy if you have a small child or a dog.

It's about a 15 minute walk to the town/beach. Super clean on arrival. Well appointed, but a broom would be handy- there's only a dustpan and brush.

This property failed to meet expectations from the minute we arrived at the door.

In our view this property failed to meet the description given by Sykes and did not warrant a "4 tick" rating. We raised these issues with Sykes on arrival and it was agreed that we would send in photographs and written feedback when we arrived home. (There was a water leak in the kitchen on arrival and the owner sent round a plumber - fine, we appreciate these things happen) We sent our feedback to Sykes 2 weeks ago. Sadly no personalised response from Sykes. We have now chased and it transpires that our complaint had been closed!!! What!!!! We are continuing to pursue with Sykes. This is so disappointing because as regular Sykes users we have never had any problems with the quality of rentals or with their booking process. We had simply expected a prompt resolution of this matter.

Spent a wonderful week at 2 Oak Hill Drive, Saundersfoot, Property is clean and comfortable and is situated in a lovely quiet area but with easy access to beaches and amenities.

Would have no hesitation booking a return visit.

This is a lovely holiday house, it is as listed and it is not far from town/the beach.

It's easy to go into saundersfoot and to also explore wisemans bridge and tenby. The only disappointment was that the shower still did not work. We had thought when booking it that it would have been rectified as it has been highlighted as a problem previously. If the shower had been working we wouldn't be able to fault the house and would want to return again, but a shower that works for less than a minute really isnt adequate.

Hello.

We have had a enjoyable week in Saundersfoot and visit to Tenby. We loved the area. The cottage was just perfect for us and Buster the dog, We found the cottage clean and safe due to the difficult times we are in. We see that the gardens could do with a lot of tender loving care. The outside seating area needs improvement. We also had problems with the shower as it worked when it decided too. But overall we enjoyed our stay in south west Wales.

Shower didn’t work properly.

Garden in need of some serious work. At £1200 for a week I would never book a property again. Daylight robbery for what the property was like to stay in.

Lovely accommodation.

You'd never know it was a dog friendly holiday let. It was spotless.

We stayed at this property 3 weeks ago and it was a great location with everything you could need near by.

Although the property is located on a cul-de-sac it was extremely quiet and having been there for bonfire night, not many fireworks. There is one parking space outside the property but it did state in the welcome pack that parking is based on a first come first served basis. The house was warm and comfortable but we did find a few issues. The double bedroom carpet had stains on it and the mattress protector was heavily stained brown and upon further inspection found the fitted sheet to have similar stains although not as much. Because of this I had to remove them both and buy a new fitted sheet to sleep on. In the twin bedroom you were unable to use the bedside lamp unless you used the extension lead from the Double bedroom to plug it in which meant you could not use the tv As we had to move the bedside table to gain access to the plug socket by moving one of the beds, we found a big orange mark on the floor under the table and the same colour splash marks up the skirting board. My Mum found the fitted sheet on one of the single beds did not fit properly so when she got in to bed the sheet rode up and was uncomfortable to sleep on and the duvet seemed to small as it did not fit over the sides of the bed, and because we went in the winter my Mum found it difficult to keep warm. The hot water only seemed to be available at a set time in the morning and on an evening so if you decided to have a bath or shower later in the evening the water was lukewarm so it would have been handy to know the cut off times.The shower head can be difficult to use if you are a tall person like myself as I found it to be too low down on the wall. We found there was no mop or bucket to be able to clean the floors downstairs so when it had been raining the floors got wet which made it easy to slip for both ourselves and our dogs. Unfortunately because of the issues we found we would not stay at this property again.

First never had a complaint about any cottage rented from you !

!! First when we arrived noticed in the porch entrance roof was a wasp in the rotting wood which we had to pass when entering an leaveing property, rang both mobile numbers was asked to leave a message ! no phone signal !! Found settee in lounge uncomfortable ! seemed as though large back cushions were missing . cooker two burners not working an ignition button cover missing !! oven still worked with wall switch turned off !! also shower could do to be re positioned . location great very nice neighbour ,easy walk down to town !! last but not least smoke alarm broken on landing .