A great start to any holiday can make all the difference. Setting off on the right foot is crucial for a memorable getaway. A little extra effort in preparing your holiday let welcome pack can go a long way in creating that perfect first impression for your guests.
A thoughtful welcome pack for holiday cottages is often the first lasting memory of a stay, setting the tone for the entire experience. Providing the right information and a few small surprises can enhance your guests’ comfort and make their holiday stress-free. Gone are the days of simply handing out basic instructions; guests now expect a bit more.
Let’s look at how you can create the perfect welcome pack to wow your guests…
What is a Welcome Pack and Why Does It Matter?
A welcome pack for holiday homes is more than just a few instructions on how to use the appliances in your property. It’s an essential element in giving your guests the perfect start to their stay. Think of it as a guide that sets the tone for the entire visit.
Having a welcome pack is featured in our guide to making your holiday let stand out, and for good reason! Imagine arriving at a property only to struggle with an unfamiliar shower or a boiler that doesn’t seem to work. You’d want a solution fast, wouldn’t you?
That’s where a holiday let information pack comes in. It’s a comprehensive guide to help your guests get settled quickly and enjoy their stay without hassle. Include essential details about appliances, emergency contacts, and instructions for your property
Guests now expect a little more, and a few tiny touches from you can help make their welcome extra special.
How to Create the Perfect Welcome Pack
Now that you understand why a holiday let information pack is so important, it’s time to get creative and personalise yours. Here are some welcome pack ideas for holiday cottages to ensure your guests feel welcomed and informed:
1. Personal Touch: Introduce Yourself
A handwritten note introducing yourself and welcoming your guests can make all the difference. Share a bit about your property and why you love the area. Let your guests know you’re available for any questions, even if you don’t meet in person. A personal touch is always appreciated, and it helps guests feel at ease right from the start.
2. Include Household Essentials
While you don’t need to stock the fridge, providing basic household essentials like dishwasher tablets, bin bags, washing-up liquid, and cleaning supplies is always appreciated. These simple items prevent any inconvenience when guests realise they’ve forgotten them, especially when shops are closed. It also makes it easier for guests to keep your property in good condition.
3. Local Guides and Attractions
Guests love to explore the local area during their stay. Make it easy for them by providing a list of local attractions, restaurants, and things to do nearby. Include recommendations for hidden gems and local experiences. You can also add a small map or directions to help them navigate the area. A guide to local transport, including taxi services and public transport options, is also a great addition. Here’s a guide to Coasteering in Pembrokeshire that you could use!
4. A Taste of the Region
Add a personal touch by including local produce in your welcome pack. Local bread, jams, or snacks give your guests a taste of the area. These small gestures not only make guests feel welcome but also encourage them to visit nearby shops and markets. Highlight the best places to buy these items so guests can easily stock up.
5. Set Boundaries with a “Do’s and Don’ts” List
While most guests will be respectful of your property, it’s a good idea to outline any important rules in your welcome pack for holiday cottages. Whether it’s guidelines for using your facilities, respecting neighbours, or pet policies, being clear upfront can help prevent misunderstandings. Include a list of dos and don’ts that will ensure everyone enjoys their stay.
6. Plan for Rainy Days
Let’s face it – in the UK, there’s always a chance of rain, no matter the season! Keep guests entertained on those dreary days by offering some indoor activities in your holiday let welcome pack. Board games, puzzles, and Netflix access are great additions. Including local takeaway menus is also a nice touch, giving guests the option for a cosy night in.
7. Small Gifts for Extra Comfort
A small, thoughtful gift can make a big impact. A box of tea, biscuits, or a bottle of local wine can be a lovely welcome treat. These small touches show that you care about your guests’ comfort and well-being.
8. Promote your property!
If your property has some stand-out features – let your guests know! If you have a pool or a hot tub, let guests know where they are and how to use them. Do you have a games room or some smart TVs? Tell your guests and help them get the most enjoyment possible when staying at your property. Do you have a built-in barbeque, a log burner, or a gym? Give guests the know-how they need to enjoy your facility as best as they can.
Extra Tips and Ideas for a Memorable Welcome Pack
- Pet-Friendly Touches: If you welcome pets, consider adding dog treats or a small toy for furry guests. Many guests travel with their pets and will appreciate the gesture. You could even use our Dog Friendly Beaches in Pembrokeshire guide to help guests find their nearest dog friendly beach!
- Fresh Flowers or a Homemade Treat: If possible, add fresh flowers to your welcome pack or a homemade cake for a personal touch. These small gestures elevate the experience for guests.
- Emergency Information: Always include emergency contact information, including local doctors, pharmacies, and your contact details. This gives guests peace of mind during their stay.
- Waste and Recycling Info: Make sure guests know where to dispose of their waste and recycling, including bin collection days. It helps them respect the property and its surroundings.
Why a Thoughtful Welcome Pack Matters
A well-designed welcome pack for holiday homes does more than just provide useful information. It sets the tone for the entire stay, making guests feel cared for and appreciated. It also provides practical solutions, such as local transport details or emergency contacts, which can make a world of difference in an unfamiliar setting.
Adding extra touches, such as a small gift or some local goodies, elevates the experience and shows your guests that you’ve gone the extra mile. It’s the little things that make the biggest impact and encourage repeat bookings.
If you’re looking to maximise your property’s potential and need help creating the perfect welcome experience, contact Coast and Country Holidays for expert guidance. We’ll ensure your guests have everything they need, right from the moment they walk through the door!
