Mountain View

We had a nice stay in lodge 13, but do want to point out a few niggles, to help you improve the accomodation.

1. The decking is sunken and rotting in places, one guest had a nasty fall on it on arrival. 2. The armchair in the living room needs some TLC 3. The bathroom mirror light doesn't work 4. The ignition button on the cooker only works if you remove the plastic knob, then press the metal button down. That took some figuring out. 5. Some of the taxi numbers in reception either do not exist or are based so far away, they want to charge £20 to £26 to drop us off 2.5mls away in Rhayader. I found local firms in Rhayader, so that list could use an update for future guests. 6. Why have a notice in the lodge saying that so many types of recycling rubbish are to be seperated, then NOT offer those recycling options in the bin area? For example, no plastic or metal recycling options in the bin area.

I was extremely disappointed with 1st on booking was told lodge 13 on arrival we were in 14 were do I start front door broke fridge broke lack of utensils table broke hot tub outer cover cracker and wooden barrier very very loose had to tell kids not to go near for the price paid very very poor

Lovely slice of peace and quite retreated away from it all with stunning views for those moments of reflection.

The only amendment that needs making is a better frying pan and not just the 1. Wasn’t exactly ideal when needing to fry.

We had a lovely time in Wales and the location was great for us.

It was a lovely peaceful site but I think that was because there wasn't hardly anyone else there. The lodge was old and showing signs of it. There were stains on all of the dining room chairs and also when I striped the bed as requested on leaving the lodge the mattress has definitely seen better days! If I had seen it at the start of the week I don't think I would've been able to sleep on it. I don't know what had happened on it but it looked pretty awful. The sofa was clean but probably because it was a leather type but wasn't very comfortable. There were 2 TVs in the lodge 1 in the living/dining room and 1 of the smallest TVs I have ever seen in the main bedroom. Both were not really worth watching as they couldn't receive hardly any channel's, also the tiny bedroom TV had a line across the screen as if it had been dropped or hit with something? The remote for the bedroom TV didn't work either so was very awkward to turn on. The last thing that was really bad was the washing machine! It needs replacing asap because when it is on spin, it is like someone is in the lodge with a kango road breaker! The hot tub was great to relax in after a day hiking but this was also very old looked it. It had a different cover/lid on it which wasn't easy to remove or put back on. The floating chemical dispenser (which are very cheap) had a broken lid on it and wouldn't stay on? We walked around the site every day with our little Frenchy and all of the wooden lodges looked the same as in very tired and in need of a refurbishment. The price for the week at the time of year (beginning of March) did seem very high for the condition of the lodge. I think maybe our lodge wasn't that great because you was aloud to take your pets in it. Maybe they were all the same? We'll after all that we did have a great week

Disappointed that there was rubbish outside the property, all around the outside - drink cans and cigarette ends everywhere.

The hot tub was very dirty by day 4 of our stay - i think there should be a strict cleaning protocol in place for longer stays. We also found small shards of glass at the bottom where the filter was, my child stood on it. We lost internet on the first night which meant the TV didn't work at all. The TV was completely reliant on internet. There were no terrestrial channels on the TV, the only channel we could watch was challenge TV. We informed them as soon as the internet was lost at 5pm, no one came out to check the TV. We were told it would be looked at in the morning. So i had 3 children who couldn’t watch TV all night. Most of the beds were broken in the middle, so dipped completely. Luckily my children didn't mind and were able to sleep. At the end of the stay we stripped the bedding as instructed, but found blood stains on the pillows. The armchair in the living room was damaged so fell back when sat on. There was mould growing along the sealant around the shower. Very disappointed - we left a day early.

Bathroom needed a clean and mattresses needs replacing.

My son slept on a sunken mattresses then had to swapped over with the spare mattress. However it was a relaxing stay although we couldn’t use our hot tub the last 2 days as there was a technical problem hoping to get some money back as agreed with Hannah. Non the less the views are amazing if you enjoy the countryside.

The cabin was spotless and warm on arrival and very well equipped.

The beds were super-comfortable with crisp linen. Sounds silly, but the towels were big (so often they’re barely bigger than a facecloth!). The hot tub was glorious with amazing views. Check in and out was easy. So much to do locally in stunning surroundings.

Lodge ticked all the boxes, Clean comfortable and a great position and good hot tub.

Absolutely love coming here , its our second time this year.

The cabins are clean, comfortable and the site is really well maintained. The setting is amazing with lovely views.

Welcoming, spacious, clean & accommodating.

We had a very comfortable & enjoyable stay here. The hot tub was relaxing too with wonderful views. Thoroughly recommend!

The property is aware

A much needed bit of peace and tranquility lovely clean facilities in a serene and peaceful setting would highly recommend

Slide door a bit dodgy.

One plinth in kitchen falls off . Otherwise absolutely great !!

A lovely setting to stay in a place when weather is good.

The property was basic and adequate. Surprised not to have hand soap in bathrooms as this I would class as a basic necessity. I booked this place last minute and through "Holidu'. I had paid full amount before realising it was affiliated to Sykes. I had £20 discount with Sykes which I would obviously have used had I known it was a Sykes property.

We have really enjoyed our 2 night stay here.

Everything was great, beds were comfy and the lodge was clean. The view is beautiful from the terrace. It was about an hour drive to the beach, but the views on the way there were absolutely gorgeous. The lodge is located 6 minutes drive from the town. Would definitely come back here.

Lovely lodge clean, tidy and beautiful views Easy check in.

For us, the only down side was to not being able to check in until 5pm, from 2pm would have been perfect Check out a little early too. Felt a bit rushed - however it did give us time to stop for more exploring on way home :-) We will definitely be back though as everything else great - hot tub included !

The overall stay was very good.

The log cabin was beautiful and the views were amazing. However we have stayed at many log cabins like this with the customer service being amazing but here is not the case at all !! You have to arrive after 5pm and it’s very dark and really hard to find with not much lighting and when we found it we picked up the keys what seemed like from a small cupboard ? We never saw or met anyone the whole week we were there which I think is really bad , we saw no one and spoke to no one it really was very unsettling! Also the hot tub was never cleaned , they said in the paper work they have tablets to keep it clean but we used it everyday and there was foam and dirt in it every time we used it and the remote control for the telly was broken and so difficult to use Overall the log cabin was very clean and nice but they really need to think about their customer service Thanks

Great accomadation,great views ,we had 3 bed for six sisters ,all very nice ,but I did report brocken door lock which ment we either got locked in or locked out ,lucky we had another door to use , as no one made no attempt to fix lock ,as we were 6 women toilet rolls and bin bags needed to be more

Lovely break, beautiful location for peace and tranquillity.

Nice and clean accommodation. Sufficient distance and consideration given in design to obscure the view from neighbouring properties to give each other privacy. Clear, concise, helpful Information given inside the property to allow ease and understanding of requirements during stay. Would definitely recommend and visit again.

Really enjoyed our stay, we all had an amazing time couldn't ask for a better place!

lodge was beautiful clean and tidy,rooms were comfortable and well set out, very impressed by how lovely it was and the views were absolutely amazing, the only draw back we had was being able to dry clothes etc after using the washing machine everything else was great. I would definitely come back again.

Booking through Sykes cottages was simple and we got a good deal.

We had an absolutely amazing few days away with the kids. The private hot tub is the icing on the cake and when not out we were in there several times in the day. If you're looking for a peaceful break with stunning views and lovely walks out, would highly recommend this. Elan Valley is about 15min drive from the lodge with the most stunning views and lovely park in the middle of it for the kids to enjoy. The owner and staff are amazing and the lodges are so clean. In our kids words "this is the best holiday and holiday home EVER" lol. Will definitely be back here. Thank you Carl, his lovely Mum Molly and the rest of the amazing team for everything. We are missing the place already.x

Excellent Location.

Felt connected to nature. Staff excellent. Hot tub superb. One of the best places to relax in wales.

First night we arrived the keys left out were for the wrong lodge which was very frustrating and wasted the next morning when we inquired and were told it was an error.

It was fixed and we moved but no compensation for the time lost.

We had a fantastic stay thank you.

The lodge was spotless and it's easy to see why the grounds are so immaculate because we saw them being maintained by the manager. The location is stunning and we felt immediately relaxed, especially once we'd taken advantage of the hot tub! We would highly recommend a stay here and hope to return later in the year. Well done to all the staff who work so hard to make the guests comfortable

The lodge was absolutely gorgeous.

.. The hot tub was a massive hit with everyone!

Lodge itself was nice but the amount of flies in the place was unbelievable.

When we arrived there must of been 60 to 80 flies in the place.I killed around 20 in my bedroom.To be honest we was going to complain as this is not what you want when you arrive.Obviously this is an on going problem as there was 2 tins of fly spray and a load of sticky fly traps under the sink.Dissapointed to be honest

Hot tub would not fit 6 only 3 seater but a step could be used for a seat to make it 4 but no more than this, which is strange for a lodge that can accommodate 6 people easily.

Not enough crockery for 6 people Rubbish area - not clear where to put general waste Would be useful if in the information pack they had a taxi number

The property was in a immaculate condition inside and outside, everything was very clean and tidy, the lodge was kept nice and warm prior to our arrival.

Hot tub was very warm and clean. We had a fantastic time and created memories for us to remember. Only downside were the bed mattress which were too soft and the beds were very low, apart for that everything was spot on! We will definitely come back.

There ware times that the internet connection wasn’t good.

Perfect location very peaceful and all the staff are very friendly.

Hot tub was lovely, the views are amazing. Highly recommended!

The marks would have been much higher but the hot tub was not cleaned for the first 4 days until I called to complain and then still wasn't cleaned every day.

The book stated it would be cleaned every day and due to covid, I would have thought the cleanliness would have been their priority

Had a fantastic week here.

Amazing views, very quiet, cabin had everything we could have wanted in it. Will definitely be back.

Overall very good, as mentioned by others flies can be a problem in lodge, but wouldn’t stop us going again.

Lovely location and lodge has everything you need, really relaxed feel with owners there if needed.

A lovely place to stay with a great view.

The staff were really friendly and helpful and facilities in the cabin were great. Dog friendly and plenty of places to get out and about.

Lovely place.

Very comfortable. Even though the flies are quite annoying because they’re everywhere, We still had a blast and we really enjoy the place. Thank you. Will definitely gonna book again soon.

Absolutely loved this property.

Perfect little break and it exceeded expecatations. Would definitely go back.

Would be good to have a hoover in the property.

It is a very beautiful place, everything was very clean and very welcoming.

We really enjoyed our stay!

Very pleased on arrival with the spaciousness and quality of the accommodation.

Hot tub was fantastic and used every day of our stay. Kitchen and utensils provided were well stocked and clean. Living room/dining area comfortable and roomy. Bedrooms were comfortable and beds provided a good nights sleep for all of us. Walked the hill to the picnic bench to take in the fantastic views. Also walked some of the woodland. Staff helpful and accommodating.

The hot tub only stayed hot for a couple of hours.

It took hours to reheat. Otherwise it was lovely. Will certainly come back. Views were fab

Get the only one negative out of the way - the internet connection was highly frustrating.

Only active and working about 5% of the time there. After a long great day in the outdoors exploring, the family would have loved to have sat in the cozy lodge watching a movie together on Netflix together. Proved impossible every one of the 5 days we were there. Now to the important and the good... - the lodge was amazing! So spacious, so modern, so clean. An incredible structure. - the furnishings and facilities were great; and the beds were soooo comfortable! - the hot-tub on the balcony was fantastic; kids in it almost every day at some point - the park is in the most amazing scenery. Great little walks around, up the hills, down to the rope swing, etc. - the nearby town of Rhayader was lovely - you have GOT to travel the 15mins down to the Elan Valley. The sight of the gigantic waterfall at the reservoir is something to behold! - lots of little tiny villages, churches, Abbey ruins, beautiful valleys and hlls to explore what a place!

An absolute gem, stunning location, really picturesque, relaxing from start to finish- made my 40th birthday just perfect!

The lodge is fantastic, spotless and so comfortable, really modern and spacious, finished to a high standard. Would definitely visit here again, we’re already planning our next stay. Thank you Sykes cottages- will definitely be recommending to friends and family ☺️

Such a beautifully spacious log cabin, with the most wonderful views - and the hot tub made it all perfect.

Will definitely be returning!

The only issue we had was the flies inside the lodge when we arrived, managed to set a few free but not all.

Other than that the hot tub was perfect with great views and the cabin clean and tidy. It was in a fab secluded location with good travel roots for exploring the surrounding areas great local pubs!

Me and the girls had a blast at this beautiful location, I was extremely happy with everything !

!!! The beds were so comfy and I would 100 percent book again x

Staff were very attentive when required.

Cabin was very cosy and clean. Felt very safe during the COVID 19 regulations. We took our dog and he had an amazing time too, big field behind the cabins to run around. Lots of places to visit not far from the location eg crib coch dam is beautiful! Only downside was the WiFi, states free on listing yet only 250mb free and tv only worked on a few channels but we weren’t bothered about this as it was a nice break full of beautiful scenery and walks.

Good points - Views and surrounding area amazing natural beauty.

- Lodge high spec luxurious. - Gas central heating kept the lodge warm when needed. - Hot tub great feature of lodge. - Television good size. Bad points - Loads of flies in the lodge from beginning. - 'Broadband/Wifi' not great signal always disconnecting, was listed in the lodge features so expected it to work, two access points shared between all the lodges, had to use my phone and share my Internet to family. - Television satellite guide was confusing channels weren't in order, hard to find channels. - Small TV in bedroom had a white line always displayed on screen when switched on. - Slow running drain in one of the showers, main bathroom.

Amazing view Great hot tub Comfy beds Lots and lots of flies in the lodge Advertised as free WiFi- actually only 250mb free

Enjoyed holiday nice relaxing place u need to make sure that u take all u need with u .

Although it's not to far to shops if need anything we had a fab time we were lucky with weather and had lots of fun .the hot tub was fab a lovely breack .

Lovely lodge, very clean