“The property felt like it was in need of some TLC with things like the upstairs toilet seat misaligned, wood splinters hanging off, carpets and furniture, garden furniture needing a deep clean.”
There were some nice touches like the nespresso machine but it was the simple things for us that were disappointing during out stay (and which we have usually had at other rental cottages) like poor internet, no hand towels, no tea towel, no washing up liquid, no tin opener, no lighter (the oven spark no longer works so you can’t light the oven or job without having a lighter), no washing machine and limited kitchen utensils - all of which meant a trip out as soon as we got there to be able to actually cook.
Thank you for your feedback. The washing up liquid and other items were a mistake by our cleaning company. I’ve already informed them, as standard we always provide these items. I’m surprised you had an issue with the broadband, as we have full fibre in the house and it’s 300mb. We’ve also done a full check on the utensils to ensure they’re all there.
Property Owner
