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  • A yellow house with a gray roof and a driveway at Glan Helyg in Newport Pembrokeshire
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A yellow house with a gray roof and a driveway at Glan Helyg in Newport Pembrokeshire A living room with sofas armchairs a coffee table and skylights at Glan Helyg in Newport Pembrokeshire A living room with sofas a coffee table a television and large windows overlooking a garden at Glan Helyg in Newport Pembrokeshire A living room with sofas and red and striped cushions a wooden coffee table and skylights at Glan Helyg in Newport Pembrokeshire A room with a television on a stand curtains sliding glass doors and a view of a garden at Glan Helyg Newport Pembrokeshire A living area with a wooden armchair and a side table with a lamp next to a window with curtains at Glan Helyg in Newport Pembrokeshire A dining room with a checkered tablecloth on a table and wooden chairs near a kitchen at Glan Helyg in Newport Pembrokeshire A dining room with a wooden table and chairs next to a kitchen area and a living room with sofas through an open doorway at Glan Helyg in Newport Pembrokeshire A dining room with a wooden table and eight chairs next to an open kitchen at Glan Helyg Newport Pembrokeshire A kitchen with cabinets a bowl of fruit on the counter and a window at Glan Helyg in Newport Pembrokeshire A kitchen with a fruit bowl on the counter a built in oven microwave refrigerator and gas stove at Glan Helyg in Newport Pembrokeshire A living room with a fireplace bookshelf and armchairs at Glan Helyg in Newport Pembrokeshire A bedroom with a wooden bed and bedside tables with lamps at Glan Helyg in Newport Pembrokeshire A bedroom with a bed covered with a blanket a wooden dresser a crib and a window with white curtains at Glan Helyg in Newport Pembrokeshire A bedroom with two single beds a window and a framed picture on the wall at Glan Helyg in Newport Pembrokeshire A bathroom with a bathtub shower sink and toilet at Glan Helyg in Newport Pembrokeshire A bathroom with a sink, a shower, and an open door leading to an outdoor area with greenery at Glan Helyg in Newport, Pembrokeshire A utility room with washing machine dryer wooden cabinets sink and a white door at Glan Helyg in Newport Pembrokeshire A hallway with wooden stairs a wooden storage bench flowers in a metal vase and an open door at Glan Helyg in Newport Pembrokeshire A landing area with wooden railing and a wall painting next to a room with a dressing table and chest of drawers at Glan Helyg in Newport Pembrokeshire A bedroom with a bed a wooden dressing table a chair and curtains at Glan Helyg in Newport Pembrokeshire A bedroom with a bed bedside table dressing table chair and armchair at Glan Helyg in Newport Pembrokeshire A bedroom with a cream armchair and side table next to a window and an open door to a bathroom at Glan Helyg in Newport Pembrokeshire A bedroom with a bed with blue plaid bedding a chair with a multicolored pillow a small table and two doors at Glan Helyg in Newport Pembrokeshire A bathroom with a sink hand wash and a glass enclosed shower area at Glan Helyg in Newport Pembrokeshire A bedroom with a bed covered in blue bedding a wooden dresser with a mirror and a yellow armchair at Glan Helyg in Newport Pembrokeshire A bedroom with a bed covered in blue bedding next to a window with blue shutters and a skylight at Glan Helyg Newport Pembrokeshire A bathroom with a pedestal sink a toilet a towel radiator a window a door and a shower bath at Glan Helyg in Newport Pembrokeshire A backyard garden with lawn and bushes facing a house with a covered patio and sliding glass doors at Glan Helyg in Newport Pembrokeshire A backyard with a lawn patio and a yellow house with sliding doors at Glan Helyg in Newport Pembrokeshire A covered patio with a dining table and chairs next to sliding glass doors leading inside at Glan Helyg in Newport Pembrokeshire Two wooden chairs on a stone patio with a stone wall and plants behind them at Glan Helyg in Newport Pembrokeshire A driveway leading to a cream colored house with a pitched roof and a lawn bordered by a wooden fence at Glan Helyg in Newport Pembrokeshire Exterior view of a yellow stucco house with a gray slate roof and a garden area at Glan Helyg in Newport Pembrokeshire

Glan Helyg

Newport, Pembrokeshire, South Wales & Pembrokeshire (Ref. 1035754)

Customer rating

4.5★

How reviews work

A property's star rating is the average of the star ratings received from guests that wish for their review to be published

Coast & Country Holidays rating

  • 8 Guests

  • 4 Bedrooms

  • 4 Bathrooms

  • Pets Yes

  • Show on map

Features

  • Off road parking
  • Ground floor accommodation
  • Ground floor bedroom
  • Garden / Patio
  • Cot available
  • Highchair available
  • Pub/shop < 1 mile
  • Washing machine
  • Dishwasher
  • Seaside
  • Broadband / WiFi

Reviews & Ratings

Accuracy of the listing
Cleanliness
Comfort
Facilities and Maintenance

* Based on a combined average customer score

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30 Customer Review(s)

  • Sophie

    “Dear Sykes Cottages, I am writing to make a formal complaint regarding the condition of Glan Helyg at the start of our holiday period, and to ensure that no further payment is taken from our card in respect of pre-existing cleanliness or condition issues that were not caused by us.”

    the Owner is required to ensure that the property is properly maintained, clean, tidy and in good repair at the start of the Holiday Period. In our view, that standard was not met. We found a number of cleanliness, hygiene and maintenance issues on arrival and during the course of the stay. I have photographs of most of the areas concerned and can provide them on request. The issues noted included: - marks consistent with faecal staining and other dirt marks on the downstairs laundry room ...

    the Owner is required to ensure that the property is properly maintained, clean, tidy and in good repair at the start of the Holiday Period. In our view, that standard was not met. We found a number of cleanliness, hygiene and maintenance issues on arrival and during the course of the stay. I have photographs of most of the areas concerned and can provide them on request. The issues noted included: - marks consistent with faecal staining and other dirt marks on the downstairs laundry room toilet door frame/jamb and on the floor; - dust and dirt build-up behind a number of furniture items; - thick cobwebs underneath many items of furniture; - smeared marks on the patio window consistent with dog nose marks/saliva; - one of the beds in the twin room appeared to have been slept in, and the sheets did not seem to have been changed, with the pillow showing a head indentation and the bedding having a noticeable smell of human sweat; - an oven tray that had clearly been used and then put back without being properly cleaned; - other unclean utensils, including an egg slicer with yellow staining/residue on it; - a coffee plunger/cafetière which was already broken when we arrived; maintenance note. - the kitchen utensil drawer and the cutlery tray contained a number of food crumbs and had clearly not been properly cleaned; - old used wrappers and a lolly stick found under the bedside cabinet in the twin room; - dust and cobweb build-up behind furniture in several areas, including the upstairs bathroom and the upstairs double bedroom; - limescale and brown staining on many taps, together with grime and slime beneath plug fittings, which appeared not to have been properly cleaned for a considerable time; - smelly towels in the main bathroom; - we could not get either of the two towel rail/heaters in the main first-floor bathroom to heat up; maintenance note - areas under the sofas had not been vacuumed; - cobwebs and dust on many skirting boards, including beneath the radiator in the lounge; - food crumbs were found beneath the sofa cushions in the snug/TV room; - large amounts of food crumbs between the sofa cushions in the main lounge; - toilet brush left in an unacceptable condition, with grey slime visible in first floor en suite, did not check others. - the tumble dryer had not been properly cleaned, with a build-up of fluff in and around the filter and clearly visible inside the door area. This presents a clear fire safety concern and should not have been left in that condition. Taken together, these were not minor oversights but a pattern of poor cleaning and inadequate checking of the property before and at the start of our stay. We should also explain that these issues were noted over the course of the week, not all at once on arrival. Some problems were only discovered when particular rooms, drawers, utensils or appliances were used during the stay. Given the short length of the holiday, we did not want the week to be taken up with complaints, disruption, waiting in, or repeatedly having to point out defects when we were trying to make the most of our time away. We therefore noted the issues as they arose and are now raising them formally within the relevant period after the stay. Although we have, of course, occupied the property for a week, we have carried out some cleaning ourselves in certain areas, and parts of the property will be left in a better condition than when we arrived. Other areas were left as found, and we do not accept responsibility for pre-existing cleanliness issues present on arrival. This has also slightly marred our holiday and caused us unnecessary inconvenience, work and aggravation. Rather than simply being able to relax and enjoy our stay, we have had to spend time cleaning parts of the property, documenting the issues, and dealing with the administrative burden of raising this complaint. We also note the wording relating to the Good Housekeeping Bond. In light of the fact that the issues set out above were present on arrival or became apparent as pre-existing issues during the stay, and that I hold photographic evidence of most of them, I do not accept that any claim or deduction should be made against us in relation to these pre-existing cleanliness and condition issues. We ask that this complaint is formally acknowledged. We would also ask for confirmation that no deduction or charge will be sought from the Good Housekeeping Bond in respect of conditions that were already present on arrival or which clearly pre-dated our use of the relevant items and areas. As noted above, I hold photographs of most of the issues and can provide them if required.

    - Sophie, March 2026
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Summary

  • Four bedrooms
  • 1 x Ground floor king size double
  • 1 x Ground floor twin
  • 1 x First floor king size double, en-suite shower room with separate shower, basin & WC
  • 1 x First floor king size double
  • First floor bathroom with bath, shower over, basin & WC
  • Ground floor bathroom with bath, shower over, basin & WC
  • Ground floor Shower room with separate shower, basin & WC
  • Kitchen with dining area
  • Sitting room
  • Snug
  • Utility room
  • Gas central heating
  • Double oven, grill and gas hob, microwave, fridge, separate freezer, dishwasher, washer/dryer in utility room, TV, DVD, WiFi, selection of books and games
  • Fuel and power inc. in rent
  • Electric Vehicles: This property does not have a charge point for electric vehicles and charging from within the property is prohibited
  • Bed linen & towels inc. in rent
  • Please bring your own beach towels, and cot linen
  • Wooden cot and highchair available on request
  • Off road parking for four cars, (both pairs of gates on the way into the property to be kept closed at all times)
  • Storage for bikes and surfboards at rear of property
  • Secluded and enclosed lawn, garden with decking, table, chairs and BBQ
  • One well behaved dog welcome (additional charge applies), pet must be restricted to the kitchen, dining and sitting rooms
  • Sorry, no smoking
  • Shop and pub 2 mins walk, coast 10 mins walk

The property

Glan Helyg is a superb spacious detached property tucked away close to the heart of Newport in Pembrokeshire and perfect for families or for groups of friends.

It's close to the excellent range of eateries, pubs and individual shops in Newport and a 5 minute walk from the beach at Parrog, the Nevern estuary and the coastal path.

The larger beach at Traethmawr (Newport Sands) is also within walking distance via the iron bridge and there is an 18 hole golf course close-by. Newport is set at the foot of Carningli Mountain where you can walk to the top and enjoy wonderful views of Newport Bay and the Preseli Hills and even to Ireland on a clear day.

The coastal walkers' bus can be caught in the town enabling you to walk a different stretch of coast path every day.

When you arrive in Newport you could park your car and forget about using it until you need to go home.

Note: This property has a Good Housekeeping bond of £250.

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About the location

NEWPORT, PEMBROKESHIRE

Fishguard 7 miles; Cardigan 10 miles.

Newport is a beautiful coastal town in Pembrokeshire, south west Wales lying on the River Nevern with a selection of shops, pubs, tea rooms, plus an excellent golf course overlooking the sea as well as a lovely sheltered harbour. Newport lies on the Pembrokeshire Coast Path which is renowned worldwide for its unique landscape and wonderful opportunities to go dolphin and seal spotting. Wonderful coastal walks along the path or in the nearby Preseli Hills with the ever changing scenery are a walkers dream all year round. Learn about history when you visit the mills, craft centres and castles dotted around the county or spend a day at the wonderful Castell Henllys Iron Age Fort where you can learn hands on all about living during that time. See the majestic Shire Horses at the Shire Horse Farm or spend relaxing days on the huge choice of beautiful sandy beaches. All year round this is a perfect location for all the family.

This property offers the following short breaks:

  • Winter
  • Off-season
  • Last minute
  • Christmas

How we calculate the "Was" price

Our 'Was' price shows the average price for this property over the last 60 days, so you can see how today's price compares.