“We found the lodge was not as clean as we expected.”
Food still on plates,tables and coasters sticky. Light switches covered in a brown substance,maybe chocolate? The lid of the kitchen bin was really mucky. My wife spent a good while cleaning up,then it was fine. Maybe they need to speak to their cleaners? It would be a shame to put other people off as last year the lodge was really clean.
The only other issue we had was every morning at 08.00 a workman turned up to put new decking on a lodge right behind. He had the radio on in his van and windows open,and of course was sawing,drilling and hammering. Now,I understand that this work needs to be done,but by mid day he had packed up and left. Could he not have started an hour later in the morning? I get up for work all year around I dont really want to get up early on holiday.
But of course that has nothing to do with the lodge owner or Sykes,just a little annoying.
- Richard, September 2018
Thank you very much for your feedback. Under normal circumstances I conduct the cleaning of the lodge and strive myself on ensuring outstanding cleanliness levels. Regrettably on this occasion due to a personal event, I entrusted someone else to do the cleaning on behalf and offer my sincerest apologies if it was not up to standard. With relation to the workman I appreciate your comments and your feedback will be taken on board. I see from the scoring of the property you still scored us highly so I am sure you still had a lovely time at the lodge. Thank you for your feedback and I hope to see you back again next year. Kind regards,
Property Owner
