“Many, many negative issues with this property:
1.”
Dirty, mouldy shower.
2. Stains on bedding.
3. Spiders in bed, total of 27 spiders in property over a week, some very large indeed.
4. Previous occupants smelling, rotting, mouldy food waste left in the kitchen.
5. Tepid shower.
6. Faecal matter caked and left in rim of toilet, very unhygienic and a health hazard.
7. Dirty skylights with no blinds.
8. Holes in curtains.
9. No toilet roll holder.
10. No wardrobe in room with two beds.
11. Exposed wiring in back of wardrobe in double room.
12. Multitude of cobwebs in every room corner.
13. Squashed bugs left to dry on walls and door frames.
14. Questionable stains like dried snot on wall next to bed.
15. Dog urine in door runner.
16. Leaking drainpipe right in front of main entrance which kept you awake when it was raining and causing cracked flooring which was hidden under doormat.
17. Smelly, dirty kitchen floor, had not been mopped or bleached.
18. Microwave in cupboard so you had to physically lift it out and place it somewhere to use it.
19. Dead flies and cobwebs over cookbooks next to cooker.
20. No terrestrial TV, just a box ominously balancing on top of TV.
21. Washing drawer full of mouldy washing remnants.
22. You have to pay £20 on top of your booking price to use the hot tub more than once.
23. Iron plate caked with dirt so unable to use.
24. Owners dog urinated on recycling and my vehicle every morning which was very unpleasant smelling.
25. Stains on cushions and settee.
26. Seals on bi-fold doors hanging off and crevices very dirty indeed, full of cobwebs, dirt & dead spiders.
27. Numerous beetles all over property floor.
28. Broken mirrored bin in bathroom, daughter nearly cut toe on it which could've caused a nasty injury.
29. Burn marks on dressing table (may be from hot iron which may the reason for issue number 23.).
30. No small bin liners in bins in bedroom and bathroom, very unhygienic, but I did bring my own black bags.
This property certainly wasn't worth £2000 for a week. Complained to Sykes with supporting photos and videos which I shall publish online on every platform if no partial refund is given as requested, as property owner said his wife checked the property before we arrived and we couldn't check in earlier as the cleaner wouldn't be finished. One wonders exactly what the cleaner did do?? I didn't report the issues to the owner as it would've tainted my stay as I had booked the stay through Sykes and I believe they have a duty of care to the client to who books such expensive properties only to be harshly disappointed when they get there. I spent most of my holiday cleaning the property myself having bought numerous cleaning products in which to do so. Even my dog was immaculate and didn't leave a mess anywhere. We even cordoned off the verdant grass ourselves in order to keep it in a lovely condition. The property was left in a cleaner state than when we arrived. The owner even stated we were very clean and quiet and could stay again which makes this situation quite bittersweet. So very disappointed. This was the first holiday after losing my whole family in a short space of time. I was hoping for a clean, peaceful and relaxing stay but left very upset indeed which in turn exacerbated my depression instead of alleviating it.
