“Holidays are the only thing I leave feedback for, and one of the few I read reviews for, as it's an important and costly purchase.”
This fabulous property is all about the location, with lovely views from every side. It is a total haven, with no light pollution and wonderfully quiet. We live in the countryside but on an increasingly busy "B" road. Close the gates and the garden is nicely secure for your four legged family members. We were very lucky and had good weather so were able to have the sitting room doors open to the garden whilst at the property. The bed we used was comfy. The heating good if you need it on. A great new TV and good wi-fi considering where you are in the countryside. And you could tell there were was new bedding as previously noted. It could easily sleep 7 adults if needed, but the relaxing seating is really only suitable for 4 or 5 if you're friendly. For future users this property is remote; exactly what we wanted and what I researched for. The roads are narrow to the village, so be aware if you were hoping to walk there. It seems the property has a remote owner and this is evident. But they have lots of returning customers and we can see why. The farm lane to get to the property is an experience and we understand there is nothing the owners can help with but Sykes could by saying it is not suitable for a low-slung vehicle. There are two folders for info; one has the new cleaners phone numbers but the other still has the old caretakers details. Along with rubbish collection details from 2016/2017! There were just little niggles, with the cleaning and airing of the property, sadly. Nothing was enough to spoil our holiday or for us to call the cleaner. And I'm not looking for owners feedback but unless they know, these cannot be addressed. Judging by the visitor book, we were only the second users since Christmas and the others were Easter, 4-5 weeks back. The bedrooms in particular smelt very musty and bathroom gel air fresheners behind all the curtains were no good at all. We aired the rooms while there but still couldn't use the wardrobe of chest of drawers in the 2 west facing bedrooms. And the drawer with the collections of pants in the other double bedroom were not ours..... The floors etc all looked clean, but it was clean where you could see. And after our small dog managed to find a stash of lost Maltesers behind the sofa we moved all the furniture and hoovered. The shower room loo had mildew stains in the pan. And one loo brush between two toilets! It was lovely to have loo roll, milk and bread and choccy biscuits on arrival, but we felt the cleaners had relied on the clean 4 weeks back and had not checked anything. I just hope, as I left a note for it, they cleaned the bins and waste food caddy as we had to leave it outside it was so mucky. And someone had lifted the lid to put a new liner there, so must have noticed. For early in the season, the property just felt slightly neglected. If you came to my house, you'd find plenty of dust and cobwebs but I'm not inviting holiday makers in and charging for it. I guess in these almost post pandemic times, we are all more aware. Looking at future bookings, it should be booked solid but isn't. Sykes need to review the price, so the owners don't have to keep discounting it. Our week was discounted, and that is why we booked. Otherwise it would have been an extravagance for two of us. We have friends with a similar property here in Norfolk that has just one full week left up until May next year. They make sure they stay twice a year and do anything that needs it and spot check the cleaners too. In summary: would we stay again - absolutely. Did we love it - sure thing. Do we wish we owned it - hell yes!
Hello Denise,
Sorry, only just read your feedback and delighted you enjoyed your stay at our wonderful bungalow.
Really sorry about lack of cleanliness and do endeavor to ensure it is up to standard. Sadly I cannot quality check, but have passed detail onto cleaners.
Sue Property Owner
